Shipping policy

SHIPPING POLICY
AUREVIA JEWEL

At AUREVIA JEWEL, we aim to process and deliver your orders in a timely and transparent manner. Please review our shipping policy before placing an order.

1. Shipping Availability

AUREVIA JEWEL currently ships to eligible locations supported at checkout.

Shipping availability may vary depending on destination and carrier serviceability.

2. Order Processing & Delivery

  • All orders are accepted on a prepaid basis only.

  • Orders are processed and dispatched within 14 working days after successful payment confirmation.

  • Delivery timelines begin after dispatch and may vary depending on destination, courier operations, customs processing, holidays, and local conditions.

Please note that estimated delivery dates are not guaranteed.

3. Shipping Charges

  • Shipping charges (if applicable) are calculated and displayed during checkout before payment is completed.

  • Additional customs duties, taxes, or import charges (if applicable) are the responsibility of the customer.

4. Order Tracking

Once your order has been shipped, you will receive shipment confirmation and tracking information via the email address provided during checkout.

Please allow a short period for tracking updates to appear.

5. Delivery Delays

While we strive to meet estimated timelines, AUREVIA JEWEL is not responsible for delays caused by:

  • Courier or logistics disruptions

  • Weather conditions

  • Customs inspections or import clearance

  • Public holidays or force majeure events

  • Incorrect customer information

If there is an unexpected delay, customers may contact us for order status updates.

6. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping details.

AUREVIA JEWEL is not responsible for failed deliveries, returned shipments, or delays resulting from incorrect or incomplete shipping information provided by the customer.

7. Lost or Damaged Shipments

If your shipment arrives damaged or appears lost in transit, please contact us within 48 hours of delivery or expected delivery date with your order details so our team can review the matter.

8. Contact Us

For shipping-related questions, contact:

AUREVIA JEWEL
📧 Email: jeelkadeval1202@gmail.com
📞 Phone: +91 93280 29192